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Newfound Lake Inn, Bridgewater, NH is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. The ideal candidate will have a welcoming personality, knowledge of the area, ability to problem solve, and aptitude to deliver an exceptional guest experience. We are hiring full-time and part-time and seasonal employees.

RESPONSIBILITIES:

Assist the Housekeeping Team with Continental Breakfast
Maintain a warm, welcoming and professional demeanor while interacting with all guests
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
Answer the telephone in a professional manner
Book Reservations
Effectively address and resolve guest problems to increase guest satisfaction
Be knowledgeable of area activities, events at the Inn, hours of operation, and policies
Sell Gift Cards, Merchandise, and Ski Passes

Shifts Available:

6:30 a.m. to 12:30 p.m.
12:30 p.m. to 5:00 p.m.
5:00 p.m. to 10:00 p.m.

Requirements:

Computer Skills
Phone Skills
Multitasking
Customer service skills
Ability to Balance Competing Priorities
Weekend availability preferred

Job Types: Full-time, Part-time

Benefits:

Dental insurance
Health insurance
Paid time off

Experience:

Customer service: 1 year (Required)

Work Location: In person

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Apply for Front Desk Attendant at Newfound Lake Inn