Newfound Lake Inn, Bridgewater, NH is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. The ideal candidate will have a welcoming personality, knowledge of the area, ability to problem solve, and aptitude to deliver an exceptional guest experience. We are hiring full-time and part-time and seasonal employees.
RESPONSIBILITIES:
- Assist the Housekeeping Team with Continental Breakfast
- Maintain a warm, welcoming and professional demeanor while interacting with all guests
- Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
- Answer the telephone in a professional manner
- Book Reservations
- Effectively address and resolve guest problems to increase guest satisfaction
- Be knowledgeable of area activities, events at the Inn, hours of operation, and policies
- Sell Gift Cards, Merchandise, and Ski Passes
Shifts Available:
- 6:30 a.m. to 12:30 p.m.
- 12:30 p.m. to 5:00 p.m.
- 5:00 p.m. to 10:00 p.m.
Requirements:
- Computer Skills
- Phone Skills
- Multitasking
- Customer service skills
- Ability to Balance Competing Priorities
- Weekend availability preferred
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Customer service: 1 year (Required)
Work Location: In person